4 Questions to Ask When Searching for an Appliance Repair Service

When one of your appliances breaks down, it is obvious that you will need to call a repair service to come and fix your problem. But which one do you call? That answer is not so obvious.

If you live in a big town or city, you will likely have dozens of local repair services available to choose from, how can you tell which one is best? Asking potential companies these four questions can help you separate the good from the bad.

Question 1: How long have you been in business?

Every company starts somewhere, but generally speaking, the longer a company has been around, the more trustworthy they are – after all, they have to be doing something right to stay in business. An experienced repair service also likely means experienced technicians, which are more likely to correctly diagnose and fix your problems than someone who is new to the industry.

Our Answer: Speedy Subzero has been servicing refrigerators all over Long Island and New York City for more than 75 years.

Question 2: Are you licensed and insured?

Some states require appliance repair services to be licensed; if you live in an area with this requirement, always ask potential repair services to provide their licensing information. You will also want a company which is properly insured – you don't want to be held personally liable of a technician gets injured in your home.

Our Answer: Yes. Speedy Subzero is fully licensed and insured in the State of New York.

Question 3: Do you offer same-day service?

When it comes to appliance repairs, especially refrigerators, time is often of the essence. Not only is your refrigerator used several times throughout the day, but leaving food to sit in a broken fridge for too long will cause it to spoil. Ask if your repair company offers same-day appointments in emergency situations.

Our Answer: Absolutely! Not only do we offer same-day repairs, we guarantee one-hour service to Long Island, New York City, Connecticut, and New Jersey.

Question 4: Do you stand behind your work?

This question can make or break your decision. When you call on the services of an appliance repair company, you rightfully expect that you won't need to call them back in two weeks to make another repair, or even worse, re-fix the same problem. Pick a company who stands behind their work.

Our Answer: 100%. All of our repairs are guaranteed to last!

Speedy Subzero can fix any make or model of refrigerator, freezer, ice maker, or wine cooler. We serve all of Long Island, New York City, New Jersey, and Connecticut. Our phone lines are open 24/7 and we guarantee one hour service to your home. Click here to visit our website or call 866-782-9376 to schedule a same-day visit from one of our experienced technicians.